How quickly do faxes arrive as emails?

Faxes are converted to PDF and delivered to your email inbox within seconds of reception. The entire process typically takes less than 30 seconds from when the sender completes transmission to when you receive the email notification.

Can multiple people receive the same fax by email?

Yes, you can configure multiple email recipients for each fax number. This is perfect for teams where several people need to see incoming faxes. Each recipient gets their own copy of the PDF attachment.

What file format are received faxes in?

Faxes are delivered as PDF attachments, which can be opened on any device. PDFs preserve the original formatting and are easily searchable if the original contains text. You can also configure TIFF format if preferred.

Can I keep my existing fax number?

Absolutely! You can port your existing fax number to our fax to email service. This means your clients and suppliers can continue using the same number they've always used, while you enjoy digital convenience.

Is fax to email legally compliant in Australia?

Yes, digital faxes received via email are legally valid in Australia. They maintain the same legal status as traditional faxes and can be used for contracts, legal documents, and official communications.

How secure is fax to email transmission?

Fax to email uses encrypted transmission protocols to ensure your faxes are secure. The service is more secure than traditional fax machines as documents are encrypted during transmission and can be protected with email security measures.

What happens if my email inbox is full?

If primary delivery fails, the system queues faxes and retries delivery. You can also configure backup email addresses or cloud storage destinations. Most services store faxes for 30 days, giving you time to resolve any email issues.

Can I receive faxes on my mobile phone?

Yes, since faxes arrive as email attachments, you can receive and view them on any device with email access, including smartphones and tablets. Mobile email apps handle PDF attachments perfectly for on-the-go access.

Digital Fax Reception Straight to Your Inbox

Transform your outdated fax machine into a modern digital workflow. Receive faxes as PDF attachments directly in your email, accessible from anywhere, on any device. Go paperless while maintaining fax compliance.

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New Fax Received Just now

From: +61 2 9876 5432

Pages: 3

FAX_20240315_143022.pdf (245 KB)

Received

Converted

Delivered

How Fax to Email Works

Simple, automated digital transformation for your fax communications

Fax Received

Someone sends a fax to your dedicated number using any fax machine

Digital Conversion

Cloud system converts the fax to a high-quality PDF document

Email Delivery

PDF attachment sent instantly to configured email addresses

Access Anywhere

View, save, or forward from any device with email access

Traditional Fax vs Digital Fax to Email

See why Australian businesses are switching to digital fax solutions

Traditional Fax Machine

Requires physical machine and phone line
Paper, toner, and maintenance costs
Can miss faxes when machine is off or busy
Physical storage required for documents
Only accessible from office location
Environmental impact from paper waste

Digital Fax to Email

No hardware required - 100% cloud-based
Zero paper, toner, or maintenance costs
Never miss a fax - 24/7 automatic reception
Unlimited digital storage and archiving
Access from anywhere on any device
Eco-friendly paperless solution

Powerful Fax to Email Features

Everything you need for modern fax management

Multiple Recipients

Send incoming faxes to multiple email addresses automatically. Perfect for teams that need shared access to fax communications.

PDF Conversion

All faxes converted to high-quality, searchable PDF documents. OCR technology makes text searchable and copyable.

Cloud Integration

Automatic backup to Google Drive, Dropbox, OneDrive, or your preferred cloud storage for permanent archiving.

Mobile Access

Receive and view faxes on your smartphone or tablet. Mobile apps available for iOS and Android devices.

Enterprise Security

Bank-level encryption for all transmissions. HIPAA compliant options available for healthcare providers.

Keep Your Number

Port your existing fax number seamlessly. No need to notify clients or update business cards.

Industry Use Cases

How Australian businesses use fax to email

Healthcare & Medical

Medical practices receive patient referrals, prescriptions, and test results securely via fax to email in compliance with the Australian Privacy Principles (APPs).

• Patient referrals and medical records
• Prescription orders from doctors
• Lab results and imaging reports
• Insurance claims and authorisations

Legal Services

Law firms receive court documents, contracts, and legal notices with full audit trails and legal compliance.

• Court filings and legal documents
• Contract signatures and agreements
• Client correspondence
• Time-sensitive legal notices

Real Estate

Real estate agencies receive property contracts, rental applications, and vendor agreements instantly.

• Property contracts and offers
• Rental applications and leases
• Vendor agreements and Section 32s
• Building inspection reports

Financial Services

Banks and financial institutions receive loan applications, identity documents, and signed agreements securely.

• Loan applications and approvals
• Identity verification documents
• Account opening forms
• Financial statements and reports

Environmental Impact

Join the paperless revolution and reduce your carbon footprint

10,000+

Pages saved per year

Average business savings

2.3kg

CO2 reduced monthly

Per fax number converted

95%

Less energy used

Compared to fax machines

Zero

Physical waste

100% digital workflow

Simple, Usage-Based Pricing

No monthly fees, no contracts - just pay for what you use

Pay-As-You-Go Fax Service

Professional fax-to-email with no monthly commitments

Local Fax Number

Dedicated Australian local number (02, 03, 07, 08)

$3.30 /month

Receiving Faxes

Faxes delivered directly to your email as PDF

Standard page takes approximately 45 seconds

1.1¢ /minute

All Plans Include:

PDF conversion of all faxes

Multiple email recipients

Free number porting

256-bit SSL encryption

Australian Privacy Principles compliant

No setup fees

No contracts

Cancel anytime

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Need to Send Faxes?

Our Email-to-Fax service is available for sending faxes at 5.5¢ per minute.

Learn more about Email-to-Fax

Ready to Go Paperless?

Join thousands of Australian businesses that have already made the switch to digital fax reception. Start your free trial today.

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