How to Get a 1300 Number: A Guide for Business Owners

As a business owner, having a professional and memorable phone number is crucial for building brand awareness and making it easier for customers to reach you. In Australia, 1300 numbers are inbound numbers that can provide businesses with a national presence, regardless of their physical location. With a 1300 number, your customers can reach you from anywhere in the country, and the call costs are the same as a local call.

There are two ways to get a 1300 number in Australia: you can either purchase a number from the smartnumbers website (https://www.thenumberingsystem.com.au) or allocate one directly with a service provider. In this guide, we'll walk you through both options and explain the process of getting a 1300 number in detail.

Whether you're a small start-up or a well-established business, a 1300 number can provide a range of benefits and help you take your brand to the next level. From improved customer service to increased brand recognition, a 1300 number can make a significant difference to your business. In this guide, we'll also explain how to set up your 1300 number, configure any features, and promote it to your customers.

Introduction

Explanation of 1300 numbers

1300 numbers are inbound numbers that provide businesses with a national presence, regardless of their physical location. These numbers make it easier for customers to reach you and help build brand awareness, as they are memorable and professional. 1300 numbers are charged at the same rate as a local call for the customer, regardless of where they are located in Australia. This makes it more convenient for your customers to reach you, which can lead to increased customer satisfaction and loyalty.

1300 numbers are a great option for businesses of all sizes, from small start-ups to well-established companies. Whether you're looking to improve your customer service, increase your brand recognition, or simply make it easier for customers to reach you, a 1300 number can help you achieve your goals.

Benefits of having a 1300 number for businesses

Having a 1300 number provides a range of benefits for businesses, some of those benefits include:

National presence: With a 1300 number, your business has a national presence, regardless of your physical location. This can help you reach a wider audience and expand your customer base.
Improved customer service: A 1300 number makes it easier for customers to reach you, regardless of where they are located. This can lead to improved customer satisfaction and loyalty, as customers are more likely to call if they know the call costs are the same as a local call.
Increased brand recognition: 1300 numbers are memorable and professional, making it easier for customers to remember your business and reach you when they need to.
Versatility: 1300 numbers can be used for incoming calls only, or for both incoming and outgoing calls. They can also be used for specific departments or campaigns, making them a versatile option for businesses of all sizes.

Service provider allocation or Smartnumber purchase

Allocating a 1300 Number Directly with a Service Provider

Allocating a 1300 number directly with a service provider is a straightforward process that can be completed in a few simple steps. Here's what you need to know:

Choose a service provider: The first step is to choose a service provider that offers 1300 numbers. There are several providers in Australia, each with their own set of features, costs, and customer support options. When choosing a provider, consider factors such as cost, features, and customer support to ensure you find the right one for your business.
Choose a 1300 number: Once you've chosen a provider, they will have a list of available 1300 numbers for you to choose from. Consider the length and pattern of the number, as well as its memorability, when making your selection.
Configure features: Once you have your 1300 number, you can configure any features you need, such as call forwarding, call recording, and voicemail. Your service provider will be able to help you with this process.
Test the 1300 number: Before you start promoting your 1300 number to customers, it's important to test it to make sure it's working properly. You can do this by making a few test calls to ensure everything is working as it should.

Purchasing a 1300 Number from Smartnumbers

Purchasing a 1300 number from Smartnumbers is a simple process that can be completed online. Here's what you need to know:

Browse the available numbers: The first step is to visit the Smartnumbers website (https://www.thenumberingsystem.com.au) and browse the available 1300 numbers. You can use the search function to find numbers that match your criteria, such as length, pattern, or memorability.
Select a number: Once you've found a number that you like, you can select it and proceed to checkout. You'll need to provide some basic information, such as your name, address, and contact details.
Purchase the number: After you've provided your information, you can purchase the 1300 number. Smartnumbers accepts a range of payment methods, including credit card, PayPal, and bank transfer.
Activate the number: After you have purchased the 1300 number, you'll need to activate it with a service provider. Smartnumbers will provide you with the necessary information to do this, and your service provider will be able to help you with the activation process.
Test the 1300 number: Before you start promoting your 1300 number to customers, it's important to test it to make sure it's working properly. You can do this by making a few test calls to ensure everything is working as it should.

By purchasing a 1300 number from Smartnumbers, you can get a professional and memorable phone number for your business, helping you build brand awareness and make it easier for customers to reach you.

Rights of Use for Customers Who Have Been Allocated or Purchased a Number

When you have been allocated or purchased a 1300 number, you have the rights of use to that number. This means that you can use the number for your business and promote it to your customers. Here's what you need to know about the rights of use for 1300 numbers:

Ownership: When you have been allocated or purchased a 1300 number, you own the rights of use to that number. This means that you can use the number for your business, and you have control over how it is used and who can access it.
Configuration: You can configure the features of your 1300 number, such as call forwarding, call recording, and voicemail, to meet the specific needs of your business. Your service provider will be able to help you with this process.
Portability: If you decide to change service providers, you can take your 1300 number with you. This means that you don't need to change your number or update your promotional materials, and your customers can still reach you on the same number.
ROU Pin: Each Smartnumber is allocated with a ROU Pin, which is a 10-digit code used to access and change the details associated with the number. The ROU Pin is only issued to the ROU holder, and it is important to keep it secure and not provide it to unauthorized persons.
Trading the ROU: The ROU holder has 100% rights to the number and these rights can be traded. If you decide to trade the ROU, it is important to update the ROU online register with the new ownership details using the ROU Pin. It is also advisable to complete the ACMA Trade of Rights of Use of Smart Number Form for evidence of the trade.

By understanding the rights of use for 1300 numbers, you can ensure that you are using your number in the best way possible to meet the needs of your business.

Setting Up Your 1300 Number

Configuring features (call forwarding, call recording, voicemail)

Once you've obtained your 1300 number, you may want to configure certain features to make the most of your number. Here are a few popular features that you may want to consider setting up:

Call Forwarding: Call forwarding allows you to forward incoming calls from your 1300 number to another number, such as your mobile or landline. This is useful if you're out of the office or unable to answer calls on your 1300 number. To set up call forwarding, you'll need to contact your service provider and follow their instructions.
Call Recording: Call recording allows you to record incoming calls to your 1300 number for later review. This can be useful for training purposes or for keeping a record of important calls. To set up call recording, you'll need to contact your service provider and follow their instructions.
Voicemail: Voicemail allows you to receive voice messages when you're unable to answer calls on your 1300 number. To set up voicemail, you'll need to contact your service provider and follow their instructions.

It's important to note that the specific steps for configuring these features may vary depending on your service provider. Be sure to consult your provider's documentation or contact their customer support team for help with setting up the features that you need.

By configuring these features, you can make the most of your 1300 number and ensure that you never miss an important call.

Testing the 1300 Number

Once you've obtained your 1300 number and configured any desired features, it's important to test the number to make sure everything is working properly. Here are a few steps to help you test your 1300 number:

Call the number: Call your 1300 number from a different phone line to make sure the call is being forwarded to the correct number. If you've set up call recording, make sure the recording is being captured correctly. If you've set up voicemail, make sure the voicemail greeting is playing and that you can leave a message.
Check the call logs: Check the call logs provided by your service provider to ensure that incoming calls to your 1300 number are being recorded and that the call forwarding and voicemail features are working as expected.
Test from different locations: Test your 1300 number from different locations, including your office, home, and a friend's place, to ensure that the call forwarding and voicemail features are working correctly from all locations.
Ask for feedback: Ask a colleague or friend to call your 1300 number and provide feedback on the call quality and the functionality of the call forwarding, call recording, and voicemail features.

By testing your 1300 number, you can ensure that everything is working properly and that you're making the most of your number. If you encounter any issues, be sure to contact your service provider for help.

Promoting Your 1300 Number

Importance of Promoting the 1300 Number to Customers

Once you've obtained your 1300 number and set it up, it's important to promote it to your customers. Here are a few reasons why promoting your 1300 number is important:

Boosts brand recognition: Promoting your 1300 number can help boost brand recognition and make your business more memorable to customers. A unique and easy-to-remember 1300 number can help set your business apart from others and make it easier for customers to reach you.
Increases customer loyalty: By providing a convenient and easy-to-remember 1300 number, you can increase customer loyalty and make it easier for customers to reach you when they need to.
Improves customer experience: Promoting your 1300 number can improve the customer experience by making it easier for them to reach you when they need help or have a question. This can lead to increased customer satisfaction and a stronger relationship with your customers.
Increases call volume: By promoting your 1300 number, you can increase the number of calls you receive, which can lead to more business and increased revenue.

There are many ways to promote your 1300 number, including adding it to your website, business cards, marketing materials, and social media profiles. You can also include it in your email signature and any other correspondence with customers.

By promoting your 1300 number, you can increase brand recognition, improve the customer experience, and drive more business to your company.

Ideas for promoting the 1300 number

Once you've obtained your 1300 number, it's important to promote it to your customers to ensure they can easily reach you when they need to. Here are a few ideas for promoting your 1300 number:

Add it to your website: Include your 1300 number prominently on your website, either in the header or footer, and make sure it's easy to find. This will ensure that customers can easily find your number when they need to get in touch with you.
Include it in marketing materials: Include your 1300 number in all of your marketing materials, including business cards, brochures, and flyers. This will help spread the word about your 1300 number and make it easier for customers to reach you.
Use social media: Promote your 1300 number on social media by including it in your profile and posts. You can also run social media ads specifically targeting your 1300 number to reach a wider audience.
Email signature: Include your 1300 number in your email signature so that it's included in all of your email correspondence. This will make it easy for customers to find your number when they need to get in touch with you.
Promote it in-store: If you have a physical location, consider promoting your 1300 number in-store by displaying it on posters or flyers, or mentioning it in any in-store announcements.
Advertise it in local media: Consider advertising your 1300 number in local newspapers, magazines, or on local radio stations. This will help spread the word about your 1300 number and make it easier for local customers to reach you.

By promoting your 1300 number in a variety of ways, you can increase brand recognition, improve the customer experience, and drive more business to your company.

Conclusion

Recap of the Benefits of Having a 1300 Number:

A 1300 number can provide a range of benefits for businesses, including increased brand recognition, improved customer experience, and increased call volume. By having a 1300 number, businesses can make it easier for customers to reach them, which can lead to increased customer satisfaction and loyalty. Additionally, 1300 numbers can provide a professional image for businesses, helping to set them apart from the competition.

Final Thoughts and Encouragement to Get a 1300 Number for Businesses:

In conclusion, obtaining a 1300 number can be a valuable investment for businesses looking to improve their brand recognition and customer experience. With the ability to allocate or purchase a 1300 number directly from a service provider, or through a website like smartnumbers, it's never been easier for businesses to get started. By promoting your 1300 number and utilizing its features, you can ensure that your business is always accessible to customers and able to drive more business.

We encourage all small business owners in Australia to consider obtaining a 1300 number. With its many benefits and ease of setup, it's a smart choice for businesses looking to improve their image and customer experience. So why wait? Get started today and take your business to the next level!

For over a decade, Siptalk has been helping businesses with the question of how to get a 1300 number. Let us help you too. Contact us now or sign up and get started today.

13th February 2023