What Are 1300 Numbers and Why You Need One

what are 1300 numbersThe Australian Bureau of Statistics showed that in June 2021, there were more than 2.4 million active businesses. That's almost one for every 10 Australian citizens.

Given that business climate, it's probably time to start thinking about how you can reach even more customers. Your local area is pretty well accessible but have you considered how you can reach everyone?

Using 1300 numbers is one of the ways you can do that pretty simply. They allow people from all across the country to reach you as if they were local.

Keep reading to see some of the benefits of a 1300 number. We promise to keep it light and interesting.

What Are 1300 Numbers?

If you're anything like most folks, you're probably asking, "What Is a 1300 Number"? Although they're pretty standard, most people haven't really given them much thought.

What's interesting about these is that the costs are shared between the business and the customer. Customers will pay a low, regionally set price for the call and enterprises are typically charged per call.

That allows everyone to know ahead of time what their charges will be. No more phone bill surprises for customers. What's more, if you choose a package that includes calls to your business 1300 number, no more surprises for you either.

Benefits of a 1300 Number

Besides the shared cost model that nets you more customers, having a 1300 number for a business is incredibly useful. Just from an ease-of-use perspective, it makes sense.


With a 1300 number rather than your local area number, you can delegate a mobile phone or landline to take the call. That means you'll never miss business because you're not at your desk again.

You'll also be able to route your calls differently depending on the time of the day or whether you're open or closed. This gives you the freedom of choosing how calls are responded to at all times.


Besides the apparent portability benefits, a 1300 number also gives your business an air of professionalism and lets anyone in the country call you as if it's local.

Value Adds

1300 numbers come with advanced analytics that let you figure out how your customers behave and what they want. Typically, an incoming call will only give you as much information as the customer shares.

1300 vs 1800 Number

Let's talk very quickly about the difference between 1300 and 1800 numbers. The difference between them could have a lasting impact on your bottom line.

With an 1800 number, the customer portion is entirely free. The business carries the cost of the call in total.

This means that if you use a 1300 number effectively, you'll reduce your monthly costs. You may end up paying only a little more than your monthly package fee.

Get Going Now

Now that you know everything you need to know about 1300 numbers, it's time to get a provider that can help you. Remember, though, that not all providers are created equal.

If you want to get the benefits of a 1300 number, you need to consider carefully and use someone who has your best interests at heart. Contact us today for a free consultation.