Knowledge Base - Portal Guides

Getting Started

Register as a new user
How to register with your email address and become a user in the system.

Add an organisation
Add an organisation or choose to create a personal account.

Add a phone number
How to add a phone number to your organisation.

Add a device extension
Adding a device extension to your organisation.

Call Routing Basics

Routing profiles overview
See how the call handling and routing profiles are structured.

Ring group and voicemail configuration
A common configuration, route calls into a ring group with overflow to voicemail.

Time schedule basics
Adding a time schedule and setting rules.

Legacy Platform Migrations

Migrate a phone number
How to migrate a phone number from the legacy system.

Migrate a device extension
How to migrate a voip extension from the legacy system.

Transfer account balance
How to transfer your account balance from the legacy system.